Shipping policy

Thank you for visiting and shopping with ROSIVORA 🤍
The following terms and conditions outline our shipping policy.


Processing Time

All orders are subject to order verification, quality inspection, and careful packaging before shipment.

Orders are typically processed and dispatched within 2–3 business days after the order is placed.

During periods of high order volume, processing times may be extended. If there is a significant delay, we will notify you via email.


Shipping Time

Shipping time begins once your order has been dispatched:

  • Standard Shipping: 7–15 business days
  • Expedited Shipping: 5–8 business days

Total Estimated Delivery Time

Total delivery time includes both processing and shipping:

  • Standard Delivery: 8–18 business days
  • Expedited Delivery: 5–10 business days

⚠️ These timeframes are estimates only and may vary due to external factors such as:

  • Weather conditions
  • Holidays or peak seasons
  • Customs clearance
  • Carrier or logistics delays

Shipping Rates & Delivery Options

  • Free Shipping: Orders over $60 USD
  • Standard Shipping: $10 USD (orders under $60)
  • Expedited Shipping: $20 USD

Shipping fees are non-refundable once the order has been processed and shipped.


Shipment Confirmation & Tracking

Once your order has shipped, you will receive a confirmation email with your tracking number.

  • Tracking updates are typically available within 24–48 hours
  • Updates may be delayed during peak shipping periods

Customers are responsible for monitoring tracking updates.


Delivery Notice

📦 Orders marked as “Delivered” by the shipping carrier are considered successfully fulfilled.

Customers are responsible for:

  • Providing accurate shipping information
  • Monitoring delivery status
  • Contacting the carrier for delivery-related issues

Lost or Damaged Packages

ROSIVORA is not responsible for packages that are lost, stolen, or damaged during transit.

If your order arrives damaged:

  • Please contact the shipping carrier directly to file a claim
  • Retain all packaging materials for inspection

Incorrect Address Disclaimer

Customers are responsible for entering accurate shipping details.

  • Orders shipped to incorrect or incomplete addresses are not eligible for refund
  • We are not responsible for delivery failures due to incorrect address information

Contact Us

📧 support@rosivora.com


Thank you for choosing ROSIVORA
We appreciate your support and look forward to delivering your order!