Terms of service

Welcome to ROSIVORA 🤍
By accessing or using our website (the “Website”), you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read these Terms carefully before using our services or making a purchase.

1. Acceptance of Terms

By using our Website, you agree to these Terms, along with our Privacy Policy, Shipping Policy, and Return Policy.

If you do not agree with any part of these Terms, please discontinue use of the Website.

2. Orders & Payments

By placing an order with ROSIVORA, you agree that:

  • All information provided is accurate and complete
  • You have reviewed product details before purchasing
  • You authorize us to charge your selected payment method

Orders may not be canceled once processing has begun.

3. Product Information

We strive to ensure that all product descriptions, images, and pricing are accurate. However, errors may occasionally occur.

We reserve the right to correct errors, update information, or discontinue products at any time without prior notice.

4. Order Acceptance

All orders are subject to acceptance.

We reserve the right to cancel or refuse any order for reasons including, but not limited to:

  • Pricing errors
  • Inventory availability
  • Suspected fraudulent activity

5. Shipping & Delivery

Shipping times are estimates and may vary due to factors beyond our control.

📦 Delivery Confirmation:
Tracking information provided by the carrier serves as confirmation of delivery.

6. Delivery Responsibility

By completing a purchase, you agree that:

  • Orders marked as “Delivered” are considered successfully fulfilled
  • Responsibility transfers once delivery is confirmed
  • Customers should contact the carrier for delivery-related issues

7. Returns & Refunds

Please refer to our Return & Refund Policy for full details.

In general:

  • Returns must be requested within 30 days of delivery
  • Items must be unused and in original condition
  • Final sale items are not eligible for return

8. Disputes & Chargebacks

We are committed to resolving any issues quickly and fairly.

By placing an order, you agree to:

  • Contact us at support@rosivora.com before initiating a chargeback
  • Allow us reasonable time to resolve your concern

We reserve the right to provide order records, tracking details, and communication history to payment providers in the event of a dispute.

9. Intellectual Property

All content on this Website—including text, images, logos, and designs—is the property of ROSIVORA and protected by applicable laws.

Unauthorized use is prohibited.

10. Limitation of Liability

To the maximum extent permitted by law, ROSIVORA shall not be liable for any indirect, incidental, or consequential damages.

Our total liability shall not exceed the amount paid for the product(s) in question.

11. Account & Use Policy

We reserve the right to suspend or restrict access if we detect:

  • Fraudulent activity
  • Abuse of policies
  • Excessive disputes or chargebacks

12. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page.

Continued use of the Website constitutes acceptance of the updated Terms.

Contact Us

📧 support@rosivora.com

Thank you for choosing ROSIVORA ✨
We truly appreciate your support!